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Tesselaar Direct Pty Ltd (‘Tesselaar’) respects the privacy of individuals by treating all personal information as confidential and by handling it in accordance with the Privacy Act 1988 and the National Privacy Principles. We respect your right to privacy and understand the need to protect your personal information.
Your personal information is not collected if you only browse this website.
Collection of Your Personal Information
As a retailer of bulbs and plants, during the course of its activities, Tesselaar may collect, use and disclose personal information from:
This information can be collected:
The information collected may include your name, mailing or residential address, telephone number, email address and other transaction and registration details.
Whilst we ask for your Credit Card details at the “Checkout” point, via Phone or Post, we do not store your Credit Card number. All of our payments are handled by ANZ eGate Internet payment Gateway. Please check the www.anz.com.au and websites for details of their privacy policies and security measures relating to your Credit Card transactions.
Personal information is used by Tesselaar for its legitimate business purposes, as disclosed at the time of collection. It is also used for ancillary purposes such as locating and identifying customers or otherwise servicing Tesselaar’s relationship with its customers.
Use and Disclosure of Personal Information
You acknowledge and consent that by providing your personal information to us that we may use and disclose your personal information for the purposes for which it was collected or for a related or ancillary purpose such as:
Cookies may record information about your visit, including the type of browser and operating system you use, the previous site you visited, your server’s IP address, the pages you access and the information downloaded by you. While this anonymous statistical data may be aggregated and used in broader statistical analysis by us and our web monitoring service provider to improve our services, at no time can we personally identify you as the source of that data. Your browser may allow you to disable cookies.
Tesselaar aims to ensure that all personal information held about you is collected and used in accordance with the National Privacy Principles. If you believe your personal information as held by Tesselaar is not accurate, complete or otherwise requires amendment, please do not hesitate to contact Tesselaar head office.
We have implemented appropriate physical, electronic and managerial security procedures in order to protect personal information from loss, misuse, alteration or destruction. Access to your personal information is limited to those who specifically need it to conduct their responsibilities.
Tesselaar providers takes reasonable steps to destroy or permanently de-identify your personal information where it is no longer required and to protect your personal information from unauthorised access, disclosure, loss, misuse and alteration.
Tesselaar will give you access to your personal information which we hold about you. Your right to access your personal information as held by Tesselaar is subject to certain exceptions allowed by law. Your right to access your personal information may be affected by matters such as:
If Tesselaar denies you access to your personal information, we will provide a reason.
Other than the above, we will not disclose your personal information without your consent unless disclosure is either necessary to prevent a threat to life or health, authorised or required by law, reasonably necessary to enforce the law or necessary to investigate a suspected unlawful activity.
Tesselaar may contain links to websites which are owned or operated by other parties. You should make your own enquiries as to the privacy policies of these parties. We are not responsible for information on, or the privacy practices of, such websites.
Transmission of Your Data
While care is taken to protect your personal information on the website, unfortunately no data transmission over the Internet is guaranteed as 100% secure. Accordingly, we cannot ensure or warrant the security of any information you send to us or receive from us online. This is particularly true for information you send to us via email as we have no way of protecting that information until it reaches us. Once we receive your personal information, we are required to protect it in accordance with the Act.
Tesselaar acknowledges and respects its customers’ choice to “opt-out” of direct marketing communication activities undertaken by Tesselaar. If as a customer you not wish to receive promotional material from Tesselaar, please contact Tesselaar and indicate the particular promotional material you do not wish to receive. All emails, SMS and newsletters from this website allow you to opt-out of further mailings by clicking on the link or responding “unsubscribe”
More information about your privacy rights, the Act or the National Privacy Principles is available from the Federal Privacy Commissioner’s website at www.privacy.gov.au
Tesselaar Direct Pty Ltd
357 Monbulk Road,
SILVAN VICTORIA 3795
Telephone: 03 9737 7701